02:40
One person is on shift.
SCADA, digital twin and AI agents for grids, pipelines and data centres, running Kazakhstan's national grid today.
In production at KEGOC, Kazakhstan's national grid operator27,000 km of lines5M+ signals99.99% uptimeRead the case →Faceplate makes energy and industrial infrastructure think.
Overload forecaster
Line 5112 reaches its limit in about 1 h 40 min. Redistribute and reduce: safe.
From SCADA, the state estimator and one twin run
02:44
A dispatch screen can raise hundreds of alarms in a minute. Each one is true. Together they say almost nothing. The person on shift has to find the one that matters, work out why, look up the procedure and decide, while everything keeps moving.
Faceplate's agents read the flood instead. What reaches the person is one finding with its evidence, and ten to a hundred times fewer alarms.
02:47
On Line 5112 the load starts rising, slowly. Nothing crosses a limit, so nothing alarms. Someone scanning thousands of values would not see it yet.
02:49
It walks the model of the network: the line, the generator carrying the extra demand, the maintenance record that says Generator 3 was last serviced two years ago.
02:50
Redistribute only, and the line still crosses its limit. Redistribute and reduce, and it stays safe. Both answers come from a mathematical model of the real grid, not from a guess.
02:51
One message arrives instead of forty: what is happening, why, what the twin found, and where each fact came from. The dispatcher approves scenario B.
02:51:01
Faceplate sends it through SCADA. From the decision to the action takes less than a second.
03:30
Load is back under the limit. The agent records what it predicted and what actually happened, so tomorrow's forecast starts a little better.
The grid, the pipeline and the compressor station already speak. Every breaker, valve and turbine is reporting. What has been missing is something that understands them: that knows a pump belongs to a station, that a batch of heavier oil changes how it runs, and that this pattern appeared once before, two winters ago.
The loop is the same wherever something must not stop. Only the machines and the knowledge change.
All seven stories
03:05 · gas compressor station
A dry-gas seal is starting to fail on a compressor unit. The trip is still hours away. The agent hears it now.
CS3 U1 seal pressure falling. Trip expected within 6 to 24 h. Move load to U2 and plan the stop.
Read the whole story
03:40 · railway traction power
Two freight trains are about to accelerate in the same feeding zone, and a neighbouring substation is down for repair.
TP-4 transformer reaches 110 % in 12 min. Separate trains 2107 and 3411 by seven minutes.
Read the whole story
04:20 · data centre
A training run ramps faster than the chillers can follow, and the solar field will not help until morning.
Hall B reaches its inlet limit in about 25 min. Start chiller 3, discharge the battery, hold the batch jobs.
Read the whole story
05:10 · city
Water pressure drops in one district at the same moment a 10 kV feeder trips. Two control rooms see two problems.
One incident. Two pumping stations without power. Restore the feeder and both clear.
Read the whole story
06:15 · power plant
Output has drifted below forecast all night. Nothing is broken, which is why nobody looked.
Unit 2 is 3 % under its curve. The compressor wash is overdue. Plan it for the noon dip.
Read the whole storyThese scenes are illustrations of what the agents do; unit names and values are examples.
06:40 · National Dispatch Centre, Astana
When Kazakhstan's national grid operator modernised its dispatch system, it chose a platform built in Kazakhstan: Faceplate. The project was financed from KEGOC's own funds.
Today KEGOC’s grid of about 27,000 km of high-voltage lines and more than five million signals run through the platform, with 99.99% uptime. The Government of Kazakhstan reported $1.6 million saved across the KEGOC group through lower losses, and $1.3 million lower operating costs for users. AI.KEGOC, built on the platform, won the national AI Governance Cup 2026.
Also running: three compressor stations at Kashagan, and turbine monitoring at the 48 MW wind farm of Eni’s Arm Wind.
Read the national-grid story07:30
Nothing reaches the control loop without a person’s approval, given for each action or in advance for a bounded set your engineers sign off. Every recommendation carries its sources, every decision is logged, and the platform runs inside your own perimeter. Autonomy is earned one action at a time, never switched on by default.
08:00 · shift handover
Nothing critical overnight. One overload avoided on Line 5112. One seal inspection open at CS3 U1. Two forecasts revised.
Written by the shift-handover agent from the night's own data.
